ATF Garage Doors ("ATF Garage Doors," "we," "us" or "our") respects your privacy. This Privacy Policy describes the information we may collect when you visit atfgaragedoors.us, submit a form, call, email or otherwise communicate with us about garage door services.
In plain language: We use the information you provide to respond to your request, coordinate service, operate our business and maintain this website. We do not ask you to submit payment card numbers through website contact forms.
1. Scope of this policy
This policy applies to personal information collected through this website and in related service communications. It does not apply to third-party websites, platforms or services that may be linked from our website. Those third parties have their own privacy practices.
2. Information we may collect
Information you provide
Depending on how you contact us, we may receive:
- Your name, telephone number and email address;
- A service address or other location information you choose to provide;
- The type of service requested, preferred contact method and appointment-related information;
- Details about your garage door, opener, property or service concern;
- Communications, photos, documents or other information you voluntarily send us;
- Transaction and service records when you become a customer.
Information collected automatically
Our hosting provider and website systems may automatically record limited technical data, such as internet protocol address, browser type, device type, operating system, referring page, pages visited, date and time, and basic error or security logs. This information is generally used to operate, secure and understand the performance of the website.
Please do not enter Social Security numbers, bank account details, payment card numbers, access codes or other highly sensitive information in a general website request form.
3. How we use information
We may use personal information to:
- Respond to questions and service requests;
- Contact you by phone or email regarding the request you submitted;
- Discuss availability, estimates, service options, appointments and follow-up;
- Provide, document and improve garage door services;
- Maintain business, customer service, accounting and transaction records;
- Operate, protect, troubleshoot and improve our website and systems;
- Prevent spam, fraud, misuse or security incidents;
- Comply with applicable laws, enforce agreements and resolve disputes.
We may also use information for another purpose disclosed when it is collected, with your permission, or as otherwise allowed by law.
6. Data retention and security
We keep personal information for as long as reasonably necessary for the purposes described in this policy, including customer service, business records, warranty or service history, legal compliance and dispute resolution. Retention periods vary based on the type of information and our obligations.
We use reasonable administrative, technical and physical safeguards intended to protect information. However, no internet transmission, email message or storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.
7. Your privacy choices
You may contact us to request access to, correction of or deletion of personal information we maintain about you. You may also ask us to stop non-essential promotional communication. We may need to verify your identity and may retain information when required for legal, accounting, warranty, security or legitimate business purposes.
Depending on where you live, applicable law may provide additional privacy rights. We will consider verified requests in accordance with applicable law. To make a request, use the contact information below and include "Privacy Request" in the subject line.
8. Children's privacy
This website and our services are intended for adults seeking property-related services. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us so we can review the request and take appropriate action.
9. External links
Our website may link to mapping services or other external websites. ATF Garage Doors is not responsible for the privacy, security, availability or content of those third-party services. Review their policies before providing information.
10. Changes to this policy
We may revise this Privacy Policy to reflect updates to the website, our practices or legal requirements. The revised policy will be posted on this page with the "Last updated" month and year. Your continued use of the website after an update is subject to the revised policy.
11. Contact us
For privacy questions or requests, contact:
ATF Garage Doors
10747 Westmont Rd
Leesburg, FL 34788
Phone: (352) 782-1306
Email: info@atfgaragedoors.us